Our story

We didn't set out to build this.

We set out to solve a different problem, and the work we're doing now is what happened when the two collided.

The team

The people behind the work.

A small team with deep roots in law enforcement, intelligence, family violence practice, digital forensics, and enterprise technology — united by the same conviction that technology should protect people, not be used against them.

Rose — Co-founder, The Digital Safeguard Centre

Rose

Co-founder

Rose spent twenty years in law enforcement — first in Victoria, later in the Northern Territory — before retraining in digital forensics and working as a forensic detective. Her experience investigating a wide range of crimes, and working alongside Indigenous communities, shaped a conviction that technology applied deliberately could address social problems that had resisted every other kind of intervention.

The call that changed direction was from a friend in a domestic violence situation with a compromised phone. A six-thousand-dollar referral that produced nothing useful, and a field where meaningful detection simply wasn't happening, became the foundation of everything built since.

Andrew — Co-founder, The Digital Safeguard Centre

Andrew

Co-founder

Andrew's background is in intelligence and enterprise technology. As a Chief Technology Officer and Chief Information Officer, he has established and led multiple enterprise-wide digital transformation programs across healthcare, defence, commercial, and government sectors in Australia and internationally — including programs that touched the lives of roughly half of New Zealand's population.

He met Rose in 2018 while both were working for the Australian Federal Government. A shared conviction about what technology could do for people who had been let down by every other system led to ChainFS, then Acorn, and ultimately to the Centre.

Rose B — National Operations Manager, The Digital Safeguard Centre

Rose B

National Operations Manager

Rose B brings more than 40 years of combined experience across law enforcement, leadership, and the family violence sector. After serving 20 years with Victoria Police, she went on to spend another two decades leading and managing the operational delivery of services within family violence not-for-profit organisations. She also holds a Master of Business Administration, bringing both strategic insight and practical leadership to her work.

Her background across policing, service delivery, and leadership continues to shape the organisation's grounded and human-centred approach to strengthening victim-survivor safety through practical, informed, and compassionate responses to technology-related harm.

Odile — Office Manager, The Digital Safeguard Centre

Odile

Office Manager

Odile's career spans more than two decades in the Australian Government, where she built deep expertise in procurement, contract management, and project coordination across agencies including Services Australia, the Department of Veterans' Affairs, and the Australian Government Solicitor. She has a particular talent for making complex processes work well — streamlining workflows, building strong service relationships, and ensuring obligations are met with rigour and integrity. Her record in contract and supplier management has been recognised through multiple awards.

She brings that same discipline and precision to the Centre's operations, overseeing contract and billing management, payments, and financial tracking — making sure every invoice is accurate, every obligation is met, and nothing falls through the cracks.

Min — Technology Lead, The Digital Safeguard Centre

Min

Technology Lead

Min brings over 25 years of experience in IT systems, support, and project management — but what sets her apart is the path that brought her here. Her career began in the drug and alcohol sector before leading her into the domestic violence and women's health space, where she has spent the better part of a decade as a trusted IT partner to organisations doing vital, often under-resourced work.

With a background spanning Microsoft 365, SharePoint, Azure, and cybersecurity, Min has a particular talent for making technology work for small teams — translating complex systems into something accessible, manageable, and genuinely useful. Above all, she brings warmth, practicality, and a genuine care for the people behind the technology.

Where we came from.

Rose spent twenty years in law enforcement, first in Victoria and later in the Northern Territory, where she built deep experience working alongside Indigenous communities. She left frontline policing to retrain, completed a Master's in digital forensics, and went on to work as a forensic detective investigating a wide range of crimes.

Andrew came from a different direction. His background is in intelligence, and he spent his career as a Chief Technology Officer and Chief Information Officer in Australian and international roles, in both government and the private sector.

We met in 2018, working for the Australian Federal Government. Rose was Director of Investigations. Andrew was the CIO. We bonded over a shared conviction that emerging technology, used carefully and with intent, could move the needle on social problems that had resisted every other kind of intervention.

The first four years.

We started small, and we started with data. The thing that kept coming up in both of our careers was that people had almost no real control over their own information. It sat on someone else's servers, behind someone else's policies, available to anyone with the right access or the wrong intent. We thought blockchain offered a path to fix that. We thought it would be reasonably straightforward.

It took us four years.

We built ChainFS, a system that links hyperscale cloud storage to public blockchain, re-engineered from the ground up to make blockchain write speeds fast enough and cheap enough to be useful at scale. The result is hyperscale, immutable, zero-trust storage that lets individuals and organisations hold their own data without trusting anyone else to do it for them. It is the subject of three patents pending in Australia, the United States, and the European Union. It is a world first. On its own, it would have been a perfectly good company.

The conversation that changed everything.

We were disgusted. We started looking into the field properly, expecting to find a mature industry with a few rough edges. What we found instead was a vacuum.

While we were building ChainFS, a friend of Rose's reached out. She was in the middle of a domestic violence situation and something was wrong with her phone. She didn't know what, she didn't know who to ask, and she needed help.

We referred her to a forensic specialist. She paid six thousand dollars and got nothing useful back. We started looking into the field properly. Detection of technology-facilitated abuse in Australia was, in any meaningful sense, not happening.

So we started researching. The most important thing we learned, the thing that reshaped how we thought about the problem, is this:

Stalkerware is a tiny fraction of technology abuse.

The real tools of perpetrators are the legitimate ones. Calendars, maps, notes, shared photo libraries, family location features: the small conveniences built into every phone and every cloud account to make modern life easier. They are also, almost without modification, the perfect instruments for surveillance and coercive control. No virus scanner will ever flag them, because there is nothing wrong with them. The problem is who is using them, and how.

Building the capability.

We built a research lab. We bought every piece of stalkerware on the market and tested it. We tested phones and cloud accounts and consumer devices, and we broke a few of them along the way, and we wrote down what we learned. We developed a methodology for detecting technology-facilitated abuse on the legitimate-tools side of the problem, where the rest of the industry wasn't looking.

We supported our first victim survivor in 2022. From there it grew, mostly through word of mouth from the sector. By 2026 we work nationally and are expanding internationally. We support more than sixty-five domestic violence agencies, with more onboarding every month. We have helped thousands of victim survivors understand what was happening to them, stop it, and stay safe afterwards.

We publish our research openly to the DV sector, train caseworkers without charge, and speak regularly at national and international conferences. Our research program now includes the University of Canberra and our first PhD candidate, with further partnerships in development.

Acorn.

We also learned that training a person to perform a technology abuse assessment from scratch is brutally hard. The skill set spans trauma-informed practice, modern systems design, cloud architecture, and cyber security, and the learning curve is steep enough that it bottlenecks the entire sector.

Being good with technology is not enough.

We regularly present real, compromised devices to rooms of IT experts. The compromises go undetected. Knowing IT, knowing cyber security, even being exceptional at both, is not sufficient. Technology-facilitated abuse is complex, subtle, and constantly evolving — built into the ordinary fabric of everyday devices in ways that leave no obvious trace. It is our ongoing research that enables us to detect it. That is why our research never stops.

So we took the blockchain capability we had spent four years building and combined it with our own multimodal AI system to make a digital safety service that works for anyone, in any language, anywhere. Acorn Detect is the world's first detection and management tool for technology-facilitated abuse. It encodes everything we have learned into a trauma-informed expert system available to anyone who needs it.

Detect is the first tool in the Acorn suite. We built the rest, mail, drive, and the others, because we grew tired of watching large tech companies treat ease of access as more important than safety, leaving even basic protections off by default and giving perpetrators the run of the place.

Acorn is secure and private by design. We cannot see your data. We will never sell it. We will never use it for advertising. We will keep adding tools, keep growing the one-to-one service, and keep investing in the research, because the work is not finished and the people we are doing it for cannot afford for us to slow down.

— Rose & Andrew

What we hold to

Four quiet rules.

The principles we keep coming back to, written on the inside of how we work, more than the outside.

i.

A social enterprise, not a profit machine.

We are a social enterprise. We keep our pricing as low as we possibly can and work hard to make the service accessible to everyone who needs it. The work is funded through partnerships, agency contracts, and corporate engagements that sit alongside the survivor-facing work.

ii.

Believe first.

We don't make people prove they're being targeted before we'll look. We sit down, we listen, we look carefully. The forensic process tells us what we find. The person in front of us is treated with the respect they should have been given the first time they tried to talk about it.

iii.

Quiet over loud.

The work is private. We don't post case studies. We don't put survivors on stage. We don't take photos. The trust someone places in us when they let us look at their devices is sacred, and we treat it that way every time.

iv.

Share what we learn.

What we find in one home or one supply chain often turns out to be a pattern. We publish methods, write up findings, and put research back into the sector openly, so the next person dealing with the same harm doesn't have to start from zero like we did.

If any of this lands with you

There's a door here for you.

Whether you need help yourself, you're supporting someone who does, or you want to work with us on the wider problem — start wherever feels easiest.